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Improving the way people apply for social housing in the Caerphilly borough

Caerphilly County Borough Council is working with housing association partners to review its existing Common Allocation Policy; with the aim of making it easier for people to apply for social housing whilst also helping to address the housing crisis. 


Since the introduction of Caerphilly’s Common Housing Register in December 2016 the number of people waiting to be housed in the social sector in the borough has increased by almost 160%. Homeless presentations and Council allocations to temporary accommodation are also currently at an unprecedented level. 


The review is expected to be completed by the end 2024 and a new policy will be prepared.  Those people affected by the introduction of a new policy will have the opportunity to let the Council know their views during a consultation exercise, which will take place during the summer. The new policy will need to be agreed by the Council before being implemented in early 2025. 

Cllr Shayne Cook, Cabinet Member for Housing said, “Access to good quality, affordable housing is critical to people’s health and wellbeing. This review aims to improve the customer journey by making the process of applying for social housing in the Caerphilly borough simpler, more transparent and easier to understand. In doing so, it feeds into the Council’s wider efforts of mitigating the impact of the national housing crisis.” 

Further information on the review will be published by the Council as the project progresses.  

Should you require further information about the review please contact or visit


Contact Information

Kelsey Watkins

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